IT Spinach It’s good for your business.

Practical help with business problems, ideas and technology.

Talk to IT Spinach
A jumble of colourful wooden shapes being sorted into tidy rows on a sunlit table, with a single green block where the mess becomes order.

Which sounds most like you?

Which sounds most like you?

  1. A website change, a bug, an update or a straightforward technical job.

    What IT Spinach can do

  2. A problem, decision, frustration, or an idea where an independent perspective would help.

  3. Understand the workflow first, then consider process changes, existing products, integration or custom development.

  4. From how staff use tools like ChatGPT through to automation and custom features: where AI is genuinely useful, and where it isn’t.

    More on AI

  5. Websites, e-commerce, custom applications, integrations and other defined projects.

    See the work

  6. Get in touch so we can discuss how we might be able to help.

When you get in touch

Talk it through. Work out what makes sense.

Sometimes the next step is obvious. Other times, it takes some discussion and investigation to understand what’s really needed. We work with you to understand the problem, explore the possibilities and work out a practical way forward.

Hands taping a parcel shut on a timber dispatch bench, with colour-coded storage boxes on the shelves behind.

Not every conversation needs to become a project.

A useful result might be a clearer picture of the problem, a decision, a pointer to an existing product or to another specialist, a small change or a technical build. Our target is a good outcome, whatever that may be.

Working with you, wherever it’s useful.

We do not have a particular solution we are trying to sell you. Our work with you begins and ends where it helps you best.

Where we can help

  1. A proper conversation with someone independent who will listen. Sometimes that’s enough to see the way forward.

  2. A clearer understanding of the problem, and requirements that are better defined.

  3. The options and their trade-offs, including ways to improve what’s already there.

  4. Existing products assessed, or a closer look at a system or an idea, before anything is committed.

  5. Clear information, properly understood, so you can make an informed decision.

  6. A small change or a substantial build, done properly.

What IT Spinach does

When something needs doing.

There’s plenty of technical depth behind the conversation.

IT Spinach can take an idea from discussion and investigation through to implementation, or step into an existing system that needs fixing, extending or understanding.

  • Websites & web applications

    From fixes and updates on WordPress and other existing sites, to building business websites, custom applications, booking systems, document tools and bespoke workflows.

  • E-commerce

    WooCommerce, Shopify and custom e-commerce. Simple stores through to large stores with complex products and pricing rules, configurators, B2B requirements, and custom ordering and fulfilment requirements.

  • Systems & integrations

    Connecting websites and applications with ERP, inventory, supplier, payment, marketing and other business systems. APIs and custom integration as required.

  • AI & emerging technology

    Helping you assess and understand where AI fits in your business, and how to use it well.

    That can include how AI is already being used, where it could genuinely save time or improve the way you work, its limits and risks, how business information is handled, and which tools and products are worth adopting. From there it might lead to automation, connecting AI with existing systems, or building something custom, where it’s justified, such as bespoke search.

  • Existing systems & troubleshooting

    Not every project starts from scratch.

    IT Spinach can take over, investigate and improve systems and websites others have built.

    • Troubleshooting
    • Fixes and updates
    • Performance
    • Integrations
    • Migrations
    • Ongoing development

Selected work

Problems worked through. Better solutions.

  • A fanned stack of rug samples in different shapes, piles and edge bindings.

    Custom e-commerce

    Complex products made simple to order.

    A flooring business wanted to sell made-to-order rugs to the public and to retailer accounts, with a flexible, easy-to-use tool for customising each rug’s base carpet, size, shape, edging and more.

    Complex pricing rules and custom fulfilment workflows required thorough, collaborative analysis throughout the project, from understanding the customer’s ordering experience to the processes behind pricing, production and fulfilment.

    • WordPress
    • WooCommerce
    • PHP
    • JavaScript
    • Pricing logic
    • Workflow design
    • Custom APIs
    • Performance optimisation
  • A tile showroom consultation table set with samples and two empty chairs, ready for an appointment.

    Custom web application

    Booking process for the way the business actually works.

    A busy tile retailer needed a better way to manage customer consultations. Established booking products were considered, but none was the right fit for their unique staff availability, scheduling, notification and day-to-day operations.

    We built a custom booking application to match required processes and business rules, consultants’ availability, and good customer service: appointments with a preferred consultant, admin calendar and list views, SMS reminders, cancellation handling and history, and custom communication workflows.

    • Custom systems
    • Workflow and interface design
    • Custom APIs
    • SMS integration
  • Flat-file drawers of neatly sorted material samples, with a green binder pulled forward from a row.

    Custom systems & AI

    Document management and search. Designed to work together.

    Customers and staff of a large flooring business needed to be able to easily find specific products and ranges, as well as find information spread across collections, products, website pages, specifications, certifications and other technical documents.

    The solution combines a custom document-management system and a custom AI search solution, creating a robust structure with public and staff-only interfaces and content, and fast, direct access to relevant information, products and supporting documents.

    • Custom systems
    • Workflow and interface design
    • User experience
    • Custom AI search
    • Custom APIs
    • Performance optimisation
    • WordPress
    • Python
    • PHP
    • JavaScript

  • Discussion, advice, investigation

    The right questions. Changing to the right direction.

    A solar energy business had been advised that it needed a CRM. Rather than assuming that was the right solution, we discussed what the business was trying to achieve and whether a CRM would best address its needs. After talking through wider business processes, including sales, quoting and order management, together we surfaced that the underlying problem was broader, and more tangible benefits could be gained with an adjusted focus.

    We helped clarify the requirements and assess existing platforms that could support a more structured way of working. The business was then ready to begin hands-on evaluation of an option that would help clarify and refine their processes, and ultimately found a platform that suited the direction they wanted to take.

  • Supporting a legacy system

    Pragmatic support.

    A not-for-profit with a clunky legacy system needed to keep it functioning to a suitable level until they were ready to move to a new system.

    The work combined system maintenance, support for the volunteers using the system, and pragmatic, budget-friendly custom development to keep things working, with some modernisation. Custom improvements included integration with Stripe for membership fees and a lightweight bespoke membership card scanning system for the front desk.

Working together

Someone you can actually talk to.

More than 25 years of experience.

Plenty of experience.

More than 25 years of it. That shows up as judgement: recognising what matters, knowing when simple is enough, spotting complexity before it arrives, making sense of unfamiliar systems, and adapting as technology changes.

You deal directly with someone experienced, from the first conversation onwards, so nothing gets lost in translation.

A row of well-worn, well-kept hand tools laid out on a timber bench.

Sometimes the first thing a business needs is someone to listen.

Clients sometimes joke that a meeting with IT Spinach can feel a little like a therapy session. There’s probably something in that.

Business owners and senior managers spend a lot of time solving problems. They don’t always get many opportunities to sit down with someone who will properly listen while they explain what’s frustrating them, what’s not working, what they’d like to improve, or an idea they’ve been thinking about.

Those conversations are often where the most useful work starts. Sometimes they are the useful work.

  1. Not: Know-it-all. Instead:

    No egos.

    You know your business. IT Spinach brings technical experience, analytical thinking and an independent perspective. Useful answers come from joining our knowledge and perspectives together.

  2. Not: Talking at you. Instead:

    Talking with you.

    Plain English, useful questions, honest options and genuine discussion. No lectures, unnecessary jargon or hard sell. Knowledge is shared, not guarded, so you come away understanding more.

  3. Not: Just another job. Instead:

    Genuinely invested in your success.

    The aim is to make something better for your business or organisation. That might be a substantial build, a small fix, a clearer decision or simply knowing what to do next.

Have something to discuss?

Please provide your details below so we can arrange a call to discuss how IT Spinach could be good for your business.